I want you to know you have an exceptional employee, Mr Hon, in your Liang Court Divison. His calm, patient manner was a great help to me when my frustration was at an all-time high. His knowledge of the product and his remarkable problem-solving abilities are rare indeed. If the quality of a firm’s employees is an indication of future success, then Sealy has a very bright future in Singapore. In future, for any mattress recommendations to any of my friends, I will definitely place Mr Hon as the first choice recommendation for Sealy mattress.