My wife and I recently visited Isetan at NEX to explore mattress options and were fortunate to be assisted by Philip Chin. He is a friendly and knowledgeable salesman who provided us with detailed and comprehensive information about the Sealy mattress we were considering. Not only did he clearly explain the mattress technology, but he also gave us the personal space we needed to discuss our options as a couple, which we greatly appreciated. Philip went above and beyond by helping us adjust the delivery schedule to fit our convenience within the same week. His patience, clarity, and attentiveness made the entire buying process smooth and stress-free. His excellent service truly enhanced our shopping experience and made it an enjoyable one.
We’re very pleased with the level of service we received and would highly recommend Philip @ Isetan at NEX to anyone looking for exceptional customer support. Thank you, Philip, for making our mattress purchase a pleasant experience!