It is sales promoters like Mr Ricky Ngai who leaves such great impressions in customers that people would think of the brand Sealy and even Robinsons first thing the next time they wish to make a purchase and recommend the brand to others. Mr. Ricky Ngai displayed such high standard for customer delight, the customer service rendered becomes a strong advertisement for the brand. We are truly thankful for the exemplary efforts of Mr. Ricky Ngai who turned our helpless moment into such a wonderful experience. Thank you.